FREQUENTLY ASKED QUESTIONS
What is LIVE A GREAT STORY?
LIVE A GREAT STORY is a media brand focused on building a community of inspiration through media, products and events.
How did LIVE start?
The LIVE brand is inspired by the idea we are all on a journey to live our own story. Regardless of the color of our skin, the language we speak, the part of of the world we came from, we’re all on a life long journey to live our best life… and in that we can inspire those around us to keep moving forward in their own journey.
Are you a company, non-profit, or charity?
LIVE A GREAT STORY is a small business “born in Austin, raised in San Diego”. We’re a small group of entrepreneurs, creatives and passionate humans trying to build a brand that changes the world. Every order helps move our mission a little bit forward so we’re super grateful for every order that comes in so THANK YOU for your support!
How do I get involved?
Send us an email sharing your story, your super powers and any more info about how you’d spread #liveagreatstory.
Can we team up on a project / idea / event / anything else awesome?
Of course! Just shoot as an email with more info about your ideas. We’ll follow up with an email (or maybe a phone call!) to chat more and to get the ball rolling on an inspiring collaboration in your community.
What about wholesale?
Absolutely! Shoot us an email to firstname.lastname@example.org with your store name, address and contact information.
What about returns / exchanges?
Because our tees are made to order we do not offer returns and all sales are final. If your tee is damaged or has any issues, such as the print being off center, we will do a return. We require you to first send us a picture showing the damage and upon inspection we will tell you whether it fits our criteria for return. If approved we will ask you to send the product back to us. Once received we will send you a brand new product at no cost to you.
We do offer returns and exchanges on non-apparel items including Inspiration Kits, Hats, Flags and everything where you don’t put your arms and head through holes.
So if you want to exchange or return any applicable items, hit the “Contact Us” button below, fill out all of the information and we’ll be in touch soon!
BECOME A LIVE AMBASSADOR!
Ambassadors are awesome people who make a positive impact, live meaningful stories and spread the LIVE inspiration with their community. We’d love to have you on board for our next season! Just fill out the form and we’ll be in touch around September